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һCourtesy English

(1 )Good morning (afternoon, evening), sir (madam)

ϣ硢ϣãˣ

2How do you do?    ãμ棩

How do your do?    ã

Glad to meet you.   ܸ˼㣡

3Welcome to our hotel(restaurant, shop)

ӭǾƵ̳꣨

4 I hope you will enjoy your stay with us.

ϣǾƵ죨˸ʱ

I hope you are enjoying your stay with us.

ϣǾƵ죨ڷ궺ڣ

I hope you are enjoyed your stay with us.

ϣǾƵ(ʱ)

5 Good  morning, Coffee shop/Chinese restaurant.

May I help you?

Ϻã/вΪʲô

6 Sorry, He is not in at the moment. Would you like to leave a message?

ԲڲڣҪѶ

(7)                     Pardon? I beg your pardon?  Բ˵һ

(8)                     Thank you for your advice   (Information   help).

лҸ棨Ϣ 

(9)                     I am at your service.ΪЧ͡

(10)                Sorry to have kept you waiting. Բõˡ

(11)                Is there anything I can for you?  ʲôΪЧͣ

(12)                Its on the second (third) floor.  ڶ¥

(13)                Excuse me. Where is the washroom (restroom, elevator)? This way, please.

Բϴּ䣨ݣĶߡ

(14)                Turn left/right.  /ת

(15)                Its in the basement at the end of the corridor.

ڵȾͷ

(16)                Please dont leave anything behind. Ķ

(17)                Take it easy.ĺˡ

(18)                Please dont smoke here. 벻Ҫ̡

(19)                Goodbye and hope to see you again.ټϣټ

(20)                Have a nice trip! / Wish you a pleasant journey! Good luck!

һ·ƽ/  ף;죡

(21)                Go straight.  һֱǰߡ

           English for F&B Department:

(1)                Sit down, please. Here is menu. May I take your order? /Are you ready to order, sir?

˵Ҫô

(2)                What would you like to havecoffee or tea?

ҪȻǲ?

(3)                Would you like to have some wine with your dinner?

ò͵ʱҪȵ

(4)                Service hours are: 6:00a.m. To 10:00a.m. For breakfast, 11:30a.m.to12:00p.m. for lunch, 5:30p.m.to 9:30p.m.dor dinner.

Ӧʱǣ6뵽10㣬11뵽2㣬5뵽9롣

5 Here is the bill. Please sign it.

˵ǩ֡

6 Will this table be all right?

λ

7 Would you like to start with a glass of beer?

Ⱥһơƺ

8 Here are the menus and wine list.

ǲ˵;ˮ

9 What vegetable would you like with your fish?

ʱʲô߲أ

10 How do you like Chinese food?

ϲй

11 What do you think of our service?

ǵķʲô

12 How would you like your steak cooked? Rare Medium, or well done?

ţô죬컹͸

13 Im afraid its against the hotels regulations .

ΥĹƶȡ

14 In our hotel we dont accept tips . Its our pleasure to serve our guests well. Thank you all the same.

ǷǲСѵģΪ˷øеˣҪлл

15 Well give you a 10%(tent percent) discount after 8p.m. oclock.

8ԺǸŻݡ

16 Well after tour guides complimentary breakfasts.

Ǹͬṩ͡

(17)  Id like to reserve a  table  for four for this evening at 8

ԤһŽ8˵Ĳλ

18Im afraid youll have to pay for the damage.

⳥

19Thank you for telling us about it .Ill look into the matter right away.

ллǡȥ¡

20I assure you it wont happen again.

ұ֤²ڷ

21I cant guarantee anything, but Ill try my best.

Ҳܱ֤һᾡΪ

22Have you made a reservation?/Do you have a reservation?

Ԥ

23How many people are there in your party?/For how many people?

һмλ

24Id like to reserve a table by the window.

Ԥһ¿Ĳλ

25How about a table in the corner of the restaurant ?

Ĳλ

26We are open until 12:00p.m,but our last order for dinner is at 11:00p.m.

һֱӪҵ12㣬͵˵Ľֹʱ11㡣

27Im sorry ,sir , the restaurant is full now/today .

Բ/ǵԤ

28Please sit at the same table for each meal.

ÿһٷͬһλϡ

29Since you are group guests ,weve arranged a set menu for you .If you want to have extra food; you should also pay extra for it.

Ϊ,ǰײ,Ӳ˵Ļ,ǵá

(30) Im sorry, were filled up right now, but do you mind waiting for a while.

Բ,.ܲܵһ.

(31)  We will have you seated as soon as possible.

һп,ϸλ.

(32)  Would you like smoking area or no-smoking area?

ϲǷ?

(33)  Im sorry; sir .The table has been reserved. There is a sign on it.

Բ,.ѾԤ.иǩ.

(34)  Your dining coupons only include soft drinks. Im afraid you have to Pay extra for it.

Ĳȯֻ,ҪĻö⸶.

(35)  What would you like to follow?

һʲô?(Ҳ͵˵׻?)

(36)  We serve soybean milk or rice gruel instead of coffee and juice.

ǹӦ濧Ⱥ͹֭.

(37) Please wait for a moment. Ill bring it for you right away.

ԵһС,Ͼ.

(38) What kind of food (rink, juice, dessert) would you like?

ҪʳƷ//Ʒ?

(39) Todays special is. (Whats tonight's special)?

ɫǡ(ʲôζ?)

(40) Everything is a la carte

жǿ(Լ)

(41) Can you give me some slices of lemon for my black tea?

ҵĺＷһЩ֭?

(42) Its prepared in truant of you.

ǵ.

(43) Would you like to try Mao Taithe best Chinese spirits?

Ʒһйõľơę́?

(44) Dont go easy on salt.̫

(45) Would you like to have your soup right now or later?

ҪϻǴ?

(46) Heres your Beggars Chicken. (Here are your matches.)

Ľл.(ҪĻ.)

(47) Thats all for your dishes .If you want anything else,

just call me. Please Enjoy yourself.

Ĳ,Ҫʲô,,ףͲ.

(48) Im sorry, madam. Once the dish is ordered and served,

it cant be exchanged.

,Բ,Ĳǲܻ.

(49) The dish is very hot, please be careful, sir.

,˺,ʱ뵱.

(50) This food is best eaten while hot. Please enjoy your meat.

óȳ,.

(51) Im really sorry, but I seem to have mis-served a dish.

Բ,Һϴһ.

(52) How do you like the fish cooked this way?

ô?

(53) Do you think the soup is tasty?

Ϊɿ?

(54) When will you pick it up?

Ҫʲôʱȡ?

(55) The buffet is over there; you can choose what you like.

Ǳ, ѡ.

(56) Is everything to your satisfaction?

һж ?

(57) Would you like Continental breakfast or

American breakfast?

Ҫŷʽͻʽ?

(58) How would you like your eggs, fried or boiled?

ϲ,嵰?

(59) What flavor would you like?

Ҫʲôζ?

(60) Our buffet serves rich Chinese and western food and also various  kinds of salads cake and fruit.

ʳḻ, ʽʳƷ,ʽʳƷ,иʽɫ,

ˮ.

(61) Shall I charge this to your room?

ҿ԰ѷù?

(62) With or without ice. Please, sir?

,ǼӱǲҪ?

(63) Its on me. /.

(64) That would be on the house.  ɱд.

(65) How many would you like? Just one portion.

Ҫٷ?ֻҪһ.

(66) Would you care to have one check or separate checks?

˵һǷֿ?

(67) Would you like to sign your bill now? ǩһ˵?

(68) Heres your change and receipt.

Ǯվ.

(69) Im afraid lamb chop is out of stock.

Ѿ.

(70) We offer vanilla, chocolate, strawberry, Mecca. Taro, peanuts, Peppermint, rum & raisin ice cream.

,ɿ, ݮ, , , , ,

ķӱ.

(71) How would you like it done?

Ըô?

(72) Please take care of your purse.

տ(Ǯ).

(73) May I know your name and your room number?

ҿֺ֪ͷ?

(74) Im sorry, sir. Its only for bottle sale.

Բ,.ֻƿ.

(75) Sorry, There is something wrong with the date,

will you please Change another one for me?

Բ,ڸ,ܻܲһŸ?

(76) Will you do me a favor? ܰҸæ?

(77) Water melon & carrot juice are fresh made,

the others are bottle Packaged.

֭ͺ֭ܲե,ƿװ.

(78) We offer soft roll, hard roll, Danish pastry,

croissant, French bread, muffin and toast.

ǹӦ, Ӳ, , ţǰ, ʽ, Ӱ, ɱ˾.

(79) I am sorry, sir,---is sold out ,would you like to have a look at the menu again?

Բ, ,---Ѿ,ٿһ²˵?

(80) We offer chocolate mousse, strawberry mousse, cheese, fruit, walnut, cream cake and apple pie.

ǹӦɿëʿ, ݮëʿ, ֥ʿ, ˮ, , ̵ƻ.

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